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Metrics & KPIs

The metric vocabulary of AI visibility, mention rate, citation rate, share of voice, position, sentiment and more.

FeaturedMetrics & KPIs

The 4 P's of AI Visibility: Presence, Prominence, Portrayal, Persuasion

A causal framework for AI visibility metrics. Learn the 4 P's, Presence, Prominence, Portrayal and Persuasion, and how they build on each other.

·2 min read
Metrics & KPIs

Answer Inclusion Rate: How Often You Make the Answer at All

Answer inclusion rate measures how often your brand appears in any form in AI answers to a query set. Learn how it relates to mention rate.

·1 min read
Metrics & KPIs

Entity Recognition Rate: Does AI Correctly Identify Your Brand?

Before mentions matter, AI has to recognize your brand correctly. Entity recognition rate measures how often it does, and how often it confuses you.

·1 min read
Metrics & KPIs

Visibility Momentum: Is Your AI Presence Rising or Falling?

Visibility momentum measures the rate of change in your AI visibility over time. Learn how it is calculated and why model updates can distort it.

·2 min read
Metrics & KPIs

Post-Citation Click-Through Rate: From AI Visibility to Traffic

Post-citation CTR measures whether AI mentions send users to your site. Learn how this bridge metric connects visibility to attribution, and its limits.

·1 min read
Metrics & KPIs

Recommendation Strength: Recommended vs Merely Mentioned

Recommendation strength measures whether AI actively recommends your brand or just lists it. Learn the distinction and why it sits closest to business value.

·2 min read
Metrics & KPIs

Framing in AI Answers: Leader, Budget Pick, or Niche Player?

Beyond positive or negative, AI frames your brand into a role. Being cast as the budget option instead of the leader shapes every comparison.

·1 min read
Metrics & KPIs

Hallucination Rate: When AI Invents Things About Your Brand

Hallucination rate measures how often AI fabricates claims about your brand. Learn what counts, why it is a brand-safety issue, and how to monitor it.

·2 min read
Metrics & KPIs

Factual Inaccuracy Rate: When AI Repeats a Wrong Source About You

Not every wrong claim is a hallucination. Sometimes AI faithfully repeats a source that is itself wrong. That is a factual inaccuracy, and it has a different fix.

·1 min read
Metrics & KPIs

Position and Prominence: Where You Land in an AI Answer

Prominence measures where your brand appears in an AI answer, first, buried, or repeated. Learn how position is defined and why it is harder than it looks.

·2 min read
Metrics & KPIs

Sentiment in AI Answers: How Your Brand Is Described

Sentiment captures whether AI describes your brand positively, neutrally or negatively. Learn where it matters, its accuracy limits and how to read it.

·2 min read
Metrics & KPIs

Share of Voice in AI Answers: Measuring Your Slice of the Category

Share of voice contextualizes mention rate against competitors. Learn how it is defined, why the competitive set matters, and its pitfalls.

·2 min read
Metrics & KPIs

Citation Rate: When AI Treats Your Content as a Source

Citation rate measures how often AI answers cite your content as a source. Learn how it differs from mention rate and why the gap matters.

·2 min read
Metrics & KPIs

Mention Rate: The Most Fundamental AI Visibility Metric

Mention rate is how often your brand appears in AI answers across a query set. Learn how it is calculated, what changes it, and its limits.

·2 min read